Privacy Policy.

1. Information We Collect

Through the website

When you fill out our contact form, we collect the information you provide: industry, primary pain point, tools you use, and monthly volume. We also collect basic analytics data (page views, referrer) using privacy-respecting analytics — no third-party tracking cookies.

Through our Services

When we provide automation services, we process operational data as defined in your Statement of Work. This may include ticket data, transaction records, and workflow logs — only as required to deliver the agreed automations.

2. How We Use Information

• →To respond to your inquiry and assess fit
• →To deliver and maintain automation services
• →To generate KPI reports and performance metrics
• →To monitor workflows for failures and anomalies
• →To improve our service delivery (using aggregated, non-identifying data only)

3. What We Don't Do

4. Data Retention

Contact form submissions are retained for 12 months or until your inquiry is resolved, whichever is longer. Service-related data (audit logs, workflow configs) is retained per your retainer agreement — default is 90 days after engagement ends. You can request deletion at any time.

5. Third-Party Services

We use third-party services to deliver our work (e.g., cloud hosting, LLM providers for draft generation). All third-party providers are vetted for enterprise-grade data handling, and none are permitted to use your data for training or marketing purposes.

6. Your Rights

You have the right to:

• ✓Request access to your data
• ✓Request correction of inaccurate data
• ✓Request deletion of your data
• ✓Withdraw consent for data processing
• ✓Receive a copy of your data in a portable format

To exercise any of these rights, contact us at contact@alcherry.com.

7. Changes

We may update this policy from time to time. Material changes will be noted on this page with an updated date. Active clients will be notified of significant changes directly.